Get A Job With These Customer Service Resume Writing Tips

Stunning Flight Attendant Resume Examples for This Year

Updated August 24, 20221.4k

As a flight attendant, you need to emphasize your interpersonal skills. Here’s how you can write a better flight attendant resume for your job application.

Flight Attendant Resume Examples

Flight attendants are key to many airlines having high levels of customer satisfaction. These attendants are responsible for keeping people calm and happy, managing potential issues that customers may run into, and keeping everyone safe during the flight. If you’re interested in becoming a flight attendant, here are some resume tips to write the perfect resume for the job.

What To Highlight in a Flight Attendant Resume

Flight attendants need to have excellent customer service skills, a great eye for handling unruly or upset members of a flight and the ability to create a comfortable space for all passengers, especially during international flights. Although you won’t be flying the plane, you should also understand general FAA guidelines and understand how a flight works.

Structure of a Flight Attendant Resume

Before you start writing your resume, determine the resume format. Your options include the chronological format, which highlights your work experience, the functional format, which showcases your skills and the combination format which gives equal balance to skills and work history. Once you have chosen the format, you can fill out these resume sections.

Header

Your header will include contact information and professional social media links, including your LinkedIn profile. A resume template will include its section for you to include this information.

Resume summary or objective

The two- to three-sentence paragraph at the top of your resume is your resume summary or resume objective. For an entry-level job, you’ll probably write a flight attendant resume objective, which is an overview of your skills, information about how you’ll help the team and an objective you want to accomplish. Someone with more flight attendant experience will write a resume summary, which goes over your best accomplishments as a flight attendant, focusing on the experience you bring to the table.

Skills

The skills section in a flight attendant resume will include many soft skills, which are skills you use in all your jobs and your personal life but you’ll also add many hard skills, which are skills that you are trained in for a specific job. Here are a few bullet points to include:

First aid
Knowledge of safety equipment and emergency equipment
Communication skills
Customer service skills
Knowledge of emergency procedures
Clear head in emergency situations
Interpersonal skills
Multitasking
Problem-solving skills
Time management
Knowledge of the flight deck, pre-flight checks and general flight safety
Eye for passenger safety
High levels of passenger satisfaction
Serving inflight refreshments

Always check the job description, see what flight attendant skills the hiring manager is looking for, and then add those skills to your resume.

Work experience

Your work experience section can include up to 10 years of experience in any field that lends itself well to the customer-facing job of a flight attendant. This may include retail work, work in other flight fields and work in the hospitality industry. Remember to first list your experience in reverse-chronological order, with the most recent and relevant work.

Education

Flight attendants will usually need a high school diploma or equivalent. Most of the education you need for a flight attendant job will be training you can get on the job. While you can include higher education, you don’t need education in a specific field but check out our education section for any certifications you would like to add.

Do’s and Don’ts for a Flight Attendant Resume

Here are some tips to keep in mind when writing your flight attendant resume:

Do:
- Add any extra languages you speak at an intermediate or higher level. The more languages a cabin crew speaks, the more people they’ll be able to help.
- Highlight all your experiences working with a team, even outside of flights. Crew members often switch out, so teamwork is a must-have skill.
- Include up to 10 years of experience in your work history section. Add any customer management experience you have, including experience as a general retail worker.
Don’t:
- Add your GPA to your education section. A hiring manager for a flight attendant position usually won’t care about your GPA.
- Include any information about skills you don’t have. If you don’t know how to do certain tasks, you’ll learn about them as part of the onboarding process.
- Write your flight attendant resume all on your own, with no outside help. Instead, use the ResumeNerd resume builder to make your resume look more professional.

FAQ: Flight Attendant Resumes

Do I need to include a cover letter for a flight attendant application?

Even if the job description doesn’t specifically say you need a cover letter, it can still be a helpful tool for a job application. A cover letter lets you talk about how you have excellent customer service and other skills, professional experience and information that will be important to a hiring manager. Plus, the ResumeNerd cover letter builder makes it a simple process.

How can I write a flight attendant resume without a lot of experience?

Unless you’re applying to a job that’s not entry-level, such as a senior flight attendant, you don’t need much professional experience to become a flight attendant. Instead of letting it show that you have no experience, talk about your skills and indicate how other experience you have can translate into being a flight attendant.

How do I change my flight attendant resume to apply to different jobs?

Every resume that you turn in should be slightly different. Although you’ll highlight all the same skills and information, you’ll want to shift your resume slightly to show off the traits that the hiring manager is looking for. Look through the job description and see how the recruiter is describing their perfect hire and reflect those skills on your resume.

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About The Author

Cindi Cervone Carlson

Cindi Cervone Carlson is a Senior Vice President for Challenger, Gray & Christmas, Inc. Cindi is responsible for developing, delivering, and implementing a dynamic, world-class organization dedicated to delivering outplacement consulting, training, support, and executive coaching. Cindi started her career at Challenger as a client who had lost her job. Over the past nine years, she has risen from an entry-level, part-time professional to Senior Vice President.