Top 8 People Skills to List On a Resume

Communication Skills
Hiring managers aren’t just looking for candidates who can show up to do the work and leave. They want to hire people who can clearly convey their ideas in a collaborative setting, thereby increasing productivity and overall morale. Effective communication can help you stand out in the workplace as someone who is easy to talk to and easy to work with.

Listening Skills
Good communication doesn’t work just one way. You need to be able to hear out what others have to say, too. Active listening is about more than hearing what a customer or client is saying. Non-verbal communication, such as open body language, can show that you care about what they have to say. Making eye contact, leaning forward, and smiling will show your interest.

If you show that you can pay attention to others’ needs and help them out accordingly, then you’ll definitely improve morale and productivity around the office. Others might turn to you for advice or rely on your expertise more as well.

Emotional Intelligence
Understanding a customer or client’s point of view is a valuable trait in any industry. You might need to adjust the way you speak depending on a person’s mood in order to make a sale or to convince them to listen to your ideas. Being able to adjust your own communication style to be more in line with someone else’s takes a lot of skill, but it can help you stand out in the work environment, too.

Conflict Resolution Skills
Conflict management is never fun, but it is sometimes necessary in the workplace. Sometimes clients or coworkers can act unruly and then take their anger out on you. A good mediator not only can empathize with this difficult person but also can help defuse the situation altogether.

Problem-Solving
Listening to others and asking questions can help you and your team better solve issues within the workplace. Problem-solving can then make everything run more smoothly and make your job that much easier.

Assertiveness
Make no mistake: assertiveness is not the same as aggression. Rather, assertion is the ability to get your ideas across clearly and directly. This direct speaking style can often come across as confidence, which in turn means you are more likely to be listened to.

Teamwork
Many companies will call for employees who are also team players. There is no job that one person can handle alone. By knowing how to work well within a team, you all can accomplish your tasks more efficiently.

Leadership Skills
Being an effective communicator can make you a great leader as well. By confidently sharing your ideas and listening to others’ feedback, you can learn to better delegate tasks in the workplace that play to others’ strengths. This can then improve the synergy within the office overall.
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